My commitment to your satisfaction
At Christine Davis Art, I want you to be completely delighted with your new painting. This page outlines my policy regarding returns, exchanges, and what to do if your artwork arrives damaged.
Conditions for returns and exchanges
I am dedicated to ensuring you love your new artwork. You may return or exchange a painting if you are not entirely satisfied. To be eligible, the painting must be in its original condition and packaging. Please contact me within the specified timeframe to initiate the process.
My 7-day return window
You have 7 days from the date you receive your painting to decide if you wish to return or exchange it. This allows you ample time to ensure the artwork is perfect for your space. Please notify me within this period to arrange your return or exchange.
Refund processing and method
Once your return is approved, I will process your refund promptly. Refunds are typically issued within 1-2 business days and will be credited to the original method of payment used for the purchase. You will receive an email confirmation once your refund has been processed.
Damaged artwork upon arrival
I take utmost care in packaging our paintings for shipment, but in the rare event that your artwork arrives damaged, please contact me immediately. Provide photos of the damaged packaging and the painting within 24 hours of delivery. I will work with you to resolve the issue, either through a replacement or a full refund.